Refund policy

While we hope that you are always satisfied with your MADE purchase, we realize there are times that you may need to return a product. If you need to return your product, please review the information below:

  • Returns must be made within 14 days of your receipt date for a refund.
  • We regret that we do not refund original shipping costs with the return.
  • Please note on the front side of your receipt or packing slip the reason for your return.
  • Please mail your return to:

MADE
Attn: Returns/Exchanges

2191 Summer Ridge Dr

Hoover, AL 35226

  • You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
  • Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
  • All returns will be credited to the original credit card used at the time of purchase.
  • Returns will be processed within 1-2 weeks of our office receiving your item.